Shipping policy
Last updated: November 8, 2026
Where we ship
Fittie Pop currently ships to addresses within the United States.
Physical addresses only
We ship to physical street addresses only. Some of our manufacturing partners can't deliver to P.O. Boxes, so please enter a residential or business street address at checkout.
If an order is placed with a P.O. Box, we'll email you to request a street address. If we can't reach you or a valid street address isn't provided, the order may be cancelled and refunded.
Processing time
Orders are processed within 1-3 business days (Monday-Friday, excluding holidays). You'll get a confirmation email when your order is placed and another with tracking once it ships.
Delivery time
Once shipped, orders typically arrive within 7-14 business days. Our pieces ship from our partner warehouses.
Orders with more than one item
Our pieces are made and shipped by different partner warehouses. If you order more than one item, your items may ship separately and arrive on different days, each with its own tracking number. There is no extra shipping charge for this. You pay shipping only once per order, as shown at checkout.
Shipping rates
- Free standard shipping on US orders of $70 or more
- Standard shipping: $8.00 on orders under $70
Your shipping cost is shown at checkout before you pay.
Tracking your order
When your order ships, we'll email you a tracking number. Tracking can take a few days to update after the label is created, so don't worry if it doesn't show movement right away.
Delays
Delivery times are estimates and aren't guaranteed. Carrier delays, weather, holidays and high-volume periods can add extra time. If your order hasn't arrived within 20 business days of shipping, email us and we'll look into it.
Address accuracy
Please double-check your shipping address at checkout and make sure it's a physical street address, not a P.O. Box. We're not responsible for orders shipped to an incorrect address provided by the customer. If you spot a mistake, email us within 2 hours of ordering and we'll do our best to update it.
Lost or stolen packages
If tracking shows your package as delivered but you can't find it, please check with neighbors and your local post office first, then contact us within 7 days of the delivery date and we'll help you file a claim with the carrier.
Questions
Email us at hello@fittiepop.com.